FAQs|Professional Pastry & Chocolates Equipment|Decorating Supplies, Molds & Tools|Ice Cream Shop Accessories||Catering Supplies and more from Martellato USA

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Ice Cream Shop & Accessories

Pastry Equipment & Accessories

Decorating Equipment & Accessories

Chocolate Molds, Tools & Accessories

Catering Displays & Accessories

Silicone Molds & Bakeware

Customized Items

Interested in buying our products? Come and visit our store in Mission Viejo California
Store Hours: M-F 9am-5pm

Martellato USA Push-up 2011

Frequently Asked Questions (FAQ):

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Can I track my shipment?

When your product leaves our warehouse, you will receive an e-mail confirmation of your shipment that will include a tracking number and ship date.

From where will my order be shipped?

Orders are shipped from our warehouse in Mission Viejo, California.

How do I open a Wholesale Account?

or email us at info@martellatousa.com

What methods of payment can I use?

We accept American Express, Mastercard, Visa, and Discover credit and debit cards. We do accept business, personal checks and electronic checks, but be aware that paying with these methods can delay your order up to 14 days because these funds will need to clear our account after they clear your account. We also accept PayPal.

When will my products arrive?

Usually, UPS ground freight usually takes 7-10 business days. In general, delivery takes up to 10 business days after receipt of order. Orders traveling from more than one shipping point or involving backordered products may increase delivery time. Orders over 500 pounds may also take longer to arrive.